STANDARD TERMS AND CONDITIONS.
Welcome to Bookesh. These Terms & Conditions ("Terms") govern your access to and use of the Bookesh website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
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1. About Bookesh
Bookesh is an Indian online platform that facilitates the sale and purchase of books, primarily pre-owned books, at affordable prices.
**Contact Information**
Email: bookeshonline@gmail.com
Phone: +91 8298827705
Address: Near Janakpuri, Panki Road, Redma, Daltonganj, Palamu, Jharkhand – 822101, India
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2. Eligibility
To use our website and services:
* You must be at least 13 years of age.
* Users below 18 years of age should use the website under the supervision of a parent or legal guardian.
* You agree to provide accurate and complete information when placing an order or contacting us.
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3. Products and Product Information
* Most books available on Bookesh are pre-owned unless specifically stated otherwise.
* We make reasonable efforts to provide accurate descriptions, images, and condition details of each book.
* Minor differences in appearance, color, cover design, printing edition, or signs of normal usage may exist.
* Product availability is subject to stock and may change without notice.
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4. Pricing and Payments
* All prices displayed on the website are in Indian Rupees (INR).
* Prices may be revised without prior notice.
* Payment must be successfully completed before an order is processed and dispatched.
* In the event of a pricing error, technical issue, or incorrect product information, Bookesh reserves the right to cancel the order and issue a refund if payment has already been received.
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5. Order Acceptance and Cancellation
* Placing an order constitutes an offer to purchase a product.
* Bookesh reserves the right to accept or reject any order at its sole discretion.
* Orders may be cancelled due to stock unavailability, payment issues, pricing errors, suspected fraudulent activity, or other operational reasons.
* Once an order has been shipped, cancellation may not be possible.
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6. Shipping and Delivery
* Orders are generally dispatched within 2 to 3 working days after successful payment or choosing COD.
* Estimated delivery time is usually within 7 working days, depending on the customer's location and courier services.
* Delivery charges, if applicable, are calculated separately based on the weight and destination of the shipment.
* Customers who collect books directly from our location may not be charged any delivery fee.
* Delivery timelines are estimates only and are not guaranteed.
* Bookesh shall not be responsible for delays caused by courier partners, weather conditions, strikes, government actions, transportation issues, or other circumstances beyond our reasonable control.
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7. Returns, Replacements and Refunds
Bookesh primarily deals in pre-owned books. Therefore, customers are advised to carefully review product details before making a purchase.
### No Return Policy
No Returns, replacements, or refunds will be considered in any situations after delivery of product
Students are advised to check the condition of book at the time of open box delivery.
We provide open box delivery only so there is no chance of getting damaged book.
In case you get damaged or unreadable book, you can return it at the time of delivery itself or
You can also refuse to accept the book at the time of delivery.
### Non-Returnable Situations
Returns or refunds will generally not be provided for:
* Change of mind after purchase.
* Personal preference regarding content, author, subject, or edition.
* Minor signs of wear that are consistent with a pre-owned book.
* Damage caused after delivery.
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8. User Conduct
By using our website, you agree not to:
* Violate any applicable laws or regulations.
* Use the website for fraudulent or unlawful purposes.
* Attempt to gain unauthorized access to our systems.
* Upload, publish, or transmit harmful, offensive, abusive, defamatory, or misleading content.
* Interfere with the security or proper functioning of the website.
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9. Intellectual Property
All content available on the Bookesh website, including but not limited to text, logos, graphics, website design, images, and branding elements, is owned by Bookesh or used with appropriate permission.
You may not reproduce, distribute, modify, or commercially exploit any content from the website without prior written permission.
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10. Privacy
Your use of our website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described in the Privacy Policy.
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11. Disclaimer
* Bookesh makes reasonable efforts to maintain accurate and up-to-date information on the website.
* However, we do not guarantee that all content, product descriptions, pricing, or availability information will always be completely accurate, current, or error-free.
* The website and products are provided on an "as available" basis.
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12. Limitation of Liability
To the maximum extent permitted by applicable law, Bookesh shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
* Use or inability to use the website.
* Delayed deliveries.
* Product availability issues.
* Technical interruptions.
* Third-party courier service failures.
Our total liability, if any, shall not exceed the amount paid by the customer for the relevant order.
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13. Force Majeure
Bookesh shall not be held responsible for any delay or failure in performance caused by events beyond our reasonable control, including but not limited to:
* Natural disasters
* Floods
* Fires
* Epidemics or pandemics
* Government restrictions
* Transportation disruptions
* Internet or communication failures
* Labor disputes
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14. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable consumer protection laws, any dispute arising out of or relating to these Terms shall be subject to the jurisdiction of the competent courts located in Daltonganj, Jharkhand.
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15. Changes to These Terms
Bookesh reserves the right to update, modify, or revise these Terms at any time.
Any changes will become effective immediately upon publication on this page. Continued use of the website after such changes constitutes acceptance of the revised Terms.
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16. Contact Us
For any questions, complaints, feedback, or support requests, please contact:
Bookesh
Email: bookeshonline@gmail.com
Phone: +91 8298827705
Members Contact Number :
Pranav Bhaskar Mishra (CMO,CEO) : +91 7667160146
Anshu Kumar (CTO) : +91 9304691760
Ayush Kumar (COO) : +91 6200455202
Address: Near Janakpuri, Panki Road, Redma, Daltonganj, Palamu, Jharkhand – 822101, India
Thank you for choosing Bookesh.